UFC FIT Centennial

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Ken Swain a month ago

Overall, this gym has solid offerings, but several areas are in need of attention, particularly the equipment and facilities, which feel overdue for an update. The restrooms stand out as the most pressing concern. The floors appear worn and visibly dirty, and general cleanliness isn't maintained to the standard you'd expect. It's not just a matter of aesthetics. The condition makes the space feel uninviting and, frankly, unsanitary. A proper renovation with new flooring, updated fixtures, and a more consistent cleaning schedule would make a significant difference in the overall member experience. What makes this especially disappointing is the pricing. UFC Fit charges a premium membership rate compared to competitors like EOS Fitness and LVAC, yet the restroom conditions fall well below the standard those lower-priced gyms consistently deliver. When you're paying more, you reasonably expect the facilities to reflect that investment, and right now, they don't. Addressing the restrooms and refreshing some of the dated equipment would go a long way toward justifying the price point and bringing the gym in line with what members deserve.

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Jenny T. 3 months ago

UFC FIT on Centennial — I strongly encourage others to read reviews carefully before joining. I cancelled my membership in March 2025 and received confirmation of cancellation. Despite this, I was charged for an additional 9 months before I noticed the continued withdrawals. On January 5th of this year, I contacted Nharee Cook regarding the issue. She acknowledged the error and confirmed that I would receive a refund of $216. As of today, I have not received the refund. My follow-up calls and emails have gone unanswered. I have also reached out to corporate and have not received a response. When I asked to speak with the manager, Christopher Ortega, I was told that he resigned and that the location currently has no manager. However, he remains active on the gym’s social media accounts. Based on my experience and the number of similar complaints from other members, this appears to be an ongoing issue. I am still attempting to resolve this matter and obtain the refund that was promised.

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Am Staff 4 months ago

Don't give them your credit card, they'll charge it even if you only wanted to pay for a one-time workout! The managers say one thing verbally, but then give you a membership to sign when you only asked for one workout because you're a tourist and don't live in that city! But now they can't cancel your membership over the phone! This is the first time I've experienced this in the US! I liked the gym and my workout, but the managers and the system are scammers!!! I've repeated and asked multiple times that they won't charge me anymore. It's not about the $60, it's about the fact that I used the service and was deceived!!

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M M 6 months ago

Late fees are $25. You will not receive a courtesy letter, email or text advising the billing was defaulted. Instead you will be billed with a late charge fee that managers are not able to waive or remove. I spoke with "member specialist" Jack who came off nonchalant, not caring about the situation I was put in. Due to the inconvenience I requested to cancel the membership. Jack stated only a manager can do that. I kept calling and Jack kept stating the manager was in a meeting and did not what time he will be available. Lots of run arounds making it nearly impossible to cancel the membership! When I finally got a hold of the manager, he was understanding and compassionate unlike the the front staff. Regardless, I do not recommend anyone to start a membership here. Lack of transparency, communication, and such a hassle to cancel.

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Andrea “TheDrDrea” Arbona 10 months ago

Love this gym for us parents, & my kids! Have them in the Youth Brazilian Jiu Jitsu w/ Professor Rod and it has been amazing for them! Great, personal instruction for the kids, and a great confidence builder. In Centennial Center by Sportsman's Warehouse so its easy to get to, which is huge for us. Would highly recommend, has multiple classes for the kids every week!