Genesis Health Clubs-Riverpoint

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Alexandra Turpin 4 weeks ago

Before this gym got bought out I actually loved it. I’ve been a member for fives year this time and four years before the pandemic. This gym has LITERALLY sold out. The members are no longer their top priority. This gym used to be worth the cost but now it’s almost $20 more expensive with LESS benefits/rewards and worse customer care. Probably canceling my membership at the end of the month.

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Cody Baggerly 2 months ago

Very good gym with all necessary equipment and a clean environment. Trainers are helpful, polite, and guide you properly through workouts. The gym has a positive and motivating atmosphere that helps you stay consistent. Facilities like changing rooms and machines are well maintained. It’s never too crowded, so training is comfortable. Overall, a great place to improve fitness and stay healthy.

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Paul S 3 months ago

Very disappointed leaving this club. I was a member for at least a year and a half and enjoyed the gym very much. I unexpectedly got transferred to Phoenix and asked to cancel my membership February 5th. With the policy I would still be charged for the month of March. Two folks including the person who signed me up suggested I speak to the gm. They said that under certain circumstances (like moving to another state)they can waive that last month. I was disappointed when I spoke to the manager at river point yesterday and he just flat told me no and that there is no wiggle room. Y’all must really need that $160 for March.

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Jorge Ascencio 3 months ago

Love this gym Justin I think from mid town was so helpful helping us out with our membership . I’m so thankful very kind and patient.

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Carol Higuchi 4 months ago

I really love Sports and Wellness the gym is clean and the staff friendly. Isaiah is the best personal trainer for me. He pushes me to be the best yet he understands my limitations physically. I also enjoy massages once a month with a Jenny.