Crunch Fitness - Tyrone

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Jeremiah Daniels 2 weeks ago

WARNING: Unethical sales tactics targeting minors by desk attendant Pierce and GM Sebastian. I am an active Peak Results member and am incredibly frustrated by the unprofessional, predatory, and inconsistent behavior at this location. Today, I brought my 17-year-old brother as my guest. While I stepped away to the restroom, the front desk attendant, Pierce, took advantage of my absence and signed my minor brother up for a full membership. Not only did Pierce completely ignore my brother's age (taking payment from a minor without a parent/guardian present), but he also explicitly lied to him, claiming he had "run out of guest passes for the year." When I returned and asked Pierce to show me where it is stated in the policy, he couldn't. After getting the membership cancelled, I spoke to other staff members who confirmed there is no yearly guest limit. However, the General Manager, Sebastian, gave me a completely different story, claiming minors can't use guest passes without a parent signing paperwork—contradicting years of how this gym has operated, including our frequent visits last year where his age was never an issue. Management and staff are not on the same page, policies are being made up on the spot, and taking money from a minor to hit a sales quota is completely unacceptable. Corporate needs to clarify the actual Peak Results minor guest policy and address the unethical sales tactics being used here.

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Jon H a month ago

Always nice to come here. The cleaners do an amazing job, the staff and front desk are very polite and friendly, Mayan is one of the best trainers you can find and I’m sure the others are great as well. Business partnership was an excellent value thanks to Cherokee. Happy customer here. Thanks Crunch Tyrone!

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Ashlee 2 months ago

Today was my second day in this gym, I met with Daniela to experience an hour of strength training. Everything was perfect, she was very professional and has a great personality which made working out enjoyable. We did a series of different exercises providing me with knowledge about routine and consistency. The Facility is top notch, the staff are all very friendly and helpful. Kyle is really nice and very knowledgeable. The gym and its floors are very clean and free from clutter. The restrooms are clean and comfortable, with a sauna. They have tanning & hydro massage as well as plenty of parking. 10/10 recommend.

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Matt M 2 months ago

I have struggled with weight all my life. I hate working out. I like food and wine. After losing a decent amount of weight last fall, I knew I needed to continue the journey and researched a few different gyms that were near where I lived. I belonged to L.A. Fitness years ago, and knew that wasn't where I wanted to be. Crunch, ultimately won my business. It's a clean gym, appears to be well-kept, and the staff are all friendly. My only complaint about the physical space are the frosted shower doors, which don't allow for a good deal of privacy. When I first visited to inquire about membership, Pierce, who was a newly-appointed manager, sat with me, explained my options. He listened to what I had to say and heard me, which was a pleasant surprise. While he wanted me to join right then and there, he was not pushy when I told him I needed a day to think it over. When I joined two days later, I did so with Pierce. Upon joining, members receive a complimentary 60-minute "kickoff" session with a trainer. I knew I wanted to work with a trainer and had anxiety about it. I am self-conscious and am intimidated by "muscle meatheads." Clearly, Pierce heard what I had to say and paired me with Samantha (Sam). She has been my trainer now for a few months and I could not be happier. She pushes me in a way that works for me, understands me, and supports me. From what I've observed, most of the other trainers I've seen in action have a good rapport with their clients . . . some more than others, I'm sure. I am most grateful to Pierce for recognizing that Sam would be a good fit for me, and most grateful to Sam for her continued encouragement and coaching. I still don't like working out. At Crunch Tyrone, and with Sam, it's bearable.

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Teresa Cillo 7 months ago

I loved this gym!! Unfortunately I moved too far. It is an excellent location, it was very clean and had plenty of room for your workout, not as crowed as most places but the best of all was my trainer. Jon Conover, He was the BEST! extremely patient, professional, and truly dedicated to helping me stay focused on my fitness goals. Every sesion was well planned and motivating, he is the kind of trainer who pushes you to do your best without ever feeling rushed or pressured. His positive attitude and consistency made a difference. I highly recommend Jon to anyone looking for a knowledgeable and supportive personal trainer!